Accenture is hiring for the position of SW/App/Cloud Tech Support New Associate in Hyderabad. Whether you’re a fresh graduate or have up to 2 years of experience, this is a great chance to1 start or grow your tech career with one of the world’s leading professional services companies.
Read all the job details, eligibility, required skills, responsibilities, and how to apply below.
📌 Job Overview
- Company Name: Accenture
- Job Role: SW/App/Cloud Tech Support New Associate
- Job Location: Hyderabad (Work from Office / Hybrid Role – as per team needs)
- Job Type: Full-Time
- Experience Required: 0 to 2 Years
- Qualification: Any Graduation (B.E/B.Tech preferred but not mandatory)
- Eligible Batches: All Pass-out Batches can apply
- Salary: Best in Industry (Not disclosed officially)
- Official Website: www.accenture.com
✅ Job Description
As a Tech Support New Associate at Accenture, you will be responsible for troubleshooting technical issues, supporting software and cloud applications, and assisting end-users and business units in resolving issues efficiently. This role is best suited for individuals with basic IT knowledge, strong problem-solving skills, and a customer-first attitude.
🎯 Skills & Eligibility Criteria
- Any graduate can apply (preferably from IT, CS, or related streams).
- Must possess strong analytical and problem-solving skills.
- Good communication skills (both verbal and written) are essential.
- Ability to handle multiple tasks and prioritize effectively.
- Should be flexible to work in a 24×7 shift environment (rotational shifts possible).
- Familiarity with cloud applications or basic networking is a plus.
- Strong learning attitude and ability to work in a fast-paced environment.
🔍 Roles and Responsibilities
- Address customer technical queries related to applications or software.
- Analyze issues and provide appropriate solutions via call, chat, or email support.
- Collaborate with other technical teams to resolve escalated issues.
- Maintain logs of customer interactions and report patterns.
- Follow all standard operating procedures and adhere to compliance standards.
- Ensure high levels of customer satisfaction through timely and effective resolutions.
📌 Perks & Benefits
- Opportunity to work with a global brand.
- Remote work flexibility and hybrid roles based on project needs.
- Competitive salary and performance-based incentives.
- Access to upskilling resources (Learning Portals, Certifications, etc.)
- Employee wellness and support programs.
- Strong career growth prospects within the organization.
📝 How to Apply?
- Visit the official job posting using the link below.
- Click on Apply Now and register/login to Accenture Careers Portal.
- Fill in your details and upload your updated resume.
- Complete any required assessments or screening steps.
- Submit the application and wait for further communication from HR.
🔗 Apply Now: Click here to Apply on Accenture Careers
📢 Stay Updated with Us
Join our community and get real-time updates on job opportunities, exam notifications, and free resources.
👉 Join Us on Telegram
👉 Join Us on WhatsApp
⚠️ Disclaimer
This job post is for informational purposes only. The details provided here are sourced from the official Accenture website. We do not charge any application fee or guarantee selection. Always apply through the official portal.